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Privacy policy

A. Introduction

  1. The privacy of our website visitors is very important to us and we do our best to protect it. This policy explains what we do with your personal information.
  2. Agreeing to the use of cookies in accordance with the terms of this policy on your first visit to our site allows us to use cookies on each subsequent visit to our site.

B. Source
This document was created using a template from SEQ Legal (seqlegal.com).

C. Collection of personal data

The following types of personal data may be collected, stored and used:

  1. information about the computer, including IP address, geographical location, browser type and version, and operating system;
  2. information about your visits to and use of this website, including the source of referrals, length of visit, page views and site navigation paths;
  3. information, such as your e-mail address, which you provide when registering on our website;
  4. the information you enter when you create a profile on our website - for example, your name, profile picture, gender, date of birth, relationship status, interests and hobbies, educational and employment data;
  5. information, such as your name and email address, which you provide to set up a subscription to our emails or newsletters;
  6. information you enter when using the services on our website;
  7. information that is generated when you use our website, including when, how often and under what circumstances you use it;
  8. information about anything you buy, services you use or transactions you make through our website, including your name, address, telephone number, email address and credit card details;
  9. information published on our website with the intention of being published online, including your username, profile picture and the content of your posts;
  10. information contained in any correspondence sent to us by e-mail or via our website, including communication content and metadata;
  11. any other personal data you send us.

Before you disclose another person's personal data to us, you must obtain that person's consent to the disclosure and processing of that personal data in accordance with this policy

D. Use of your personal data

Personal data submitted to us via our website will be used for the purposes set out in this policy or on the relevant pages of the website. We may use your personal data for the purpose of:

  1. administration of our website and business;
  2. personalise our website for you;
  3. to enable you to use the services available on our website;
  4. shipping of goods purchased through our website;
  5. the provision of services purchased through our website;
  6. to send you statements, invoices and payment reminders and receive payments from you;
  7. transmission of non-marketing commercial communication;
  8. sending the e-mail notifications you requested;
  9. to send you our e-mail newsletter, if you have requested it (you can inform us at any time if you no longer wish to receive the newsletter);
  10. to send you marketing communications about our business or the activities of carefully selected third parties which we think may be of interest to you, by post or, if you have consented, by email or similar technology (you can tell us at any time if you no longer wish to receive marketing communications);
  11. to provide third parties with statistical information about our users (but these third parties will not be able to identify any specific user from this information);
  12.  to deal with enquiries and complaints made by you or concerning you in connection with our website;
  13. to ensure the security of our website and prevent fraud;
  14. verification of compliance with the terms of use of our website (including monitoring of private messages sent through our private messaging service); and
  15. other applications.

If you submit personal data for publication on our website, we will publish it and otherwise use it in accordance with the licence granted to us.

Your privacy settings can be used to restrict the publication of your information on our website and can be adjusted using the website's privacy controls.

We will not, without your express consent, pass your personal data to third parties, or any other related third parties, for direct marketing purposes.

E. Disclosure of personal data

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors as necessary for the purposes set out in this Privacy Policy.

We may disclose personal data to any members of our group of companies (i.e. subsidiaries, the main holding company and its subsidiaries) insofar as this is necessary for the purposes set out in this "Privacy Policy".

We may disclose your personal data:

  1. to the extent required by law;
  2. in connection with ongoing or potential legal proceedings;
  3. to establish, enforce or defend our rights (including sharing information with others to prevent fraud);
  4. to a purchaser (or potential purchaser) of any business or assets that we are selling (or considering selling); and
  5. to any person who, in our reasonable opinion, may apply to a court or other competent authority for disclosure of such personal data if, in our reasonable opinion, there is a substantial likelihood that such court or authority would order the disclosure of such personal data

Except as provided in this "Privacy Policy", we will not share your information with third parties.

F. International data transfers

  1. The information we collect may be stored and processed in each of the countries in which we operate and may be transferred between those countries to enable the use of the information in accordance with this "Privacy Policy".
  2. The information we collect may be transferred to the following countries, which do not have data protection laws equivalent to those of the European Economic Area: United States of America, Russia, Japan, China and India.
  3. Personal information that you publish on our website or submit for publication on our website may be accessible via the Internet throughout the world. We cannot prevent the use or misuse of such information by others.
  4. You expressly consent to the transfer of personal data described in this section F.

G. Retention of personal data

  1. In this Section G, we set out our data retention policies and procedures to ensure that we comply with our legal obligations to retain and delete personal data.
  2. Personal data that we process for any purpose or purposes will not be kept longer than necessary for that purpose or those purposes.
  3. Without prejudice to Article G-2, we will normally delete personal data falling into the categories set out below on the date/time specified below:
    1. personal data type will be deleted {INSERT DATE/TIME}; and
    2. {ENTER ADDITIONAL DATES/TIMES}.
  4. Notwithstanding any other provision of this Section G, we will retain documents (including electronic documents) containing personal data:
    1. to the extent required by law;
    2. if we consider that the documents may be relevant to any pending or future legal proceedings; and
    3. to establish, enforce or defend our rights (including sharing information with others to prevent fraud).

H. Security of personal data

  1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal data.
  2. We will store all the personal data you provide on our secure servers (password and firewall protected).
  3. All electronic financial transactions made through our website will be protected by encryption technology.
  4. The user acknowledges that the transmission of information over the Internet is potentially dangerous and that the security of data transmitted in this way is not guaranteed.
  5. You are responsible for maintaining the confidentiality of the password you use to access our website; we will not ask you for your password (except when you log on to our website).

I. Amendments

This policy may be updated from time to time by posting a new version on our website. You should check this page from time to time to ensure that you understand any changes to this policy. We may notify you of changes to this policy via email or the private messaging system on our website.

J. Your rights

The user may request access to his/her personal data that is stored. The sharing of such data entails:

  1. payment of the fee {INSERT FEE IF APPLICABLE}; and
  2. providing appropriate proof of identity ({SIGN TEXT TO DECLARE YOUR POLICY for this purpose, we usually accept a photocopy of your passport certified by a notary public and an original copy of your utility bill with your current address}).

We may withhold personal data at your request, to the extent permitted by law.

You can instruct us not to process your personal data for marketing purposes at any time.

In practice, you will usually either expressly consent to our use of your personal data for marketing purposes in advance, or we will provide you with the opportunity to opt out of the sharing of your personal data for marketing purposes.

K. Third-party websites

Our website contains hyperlinks to third party websites and detailed information about them. We have no control over and are not responsible for the privacy policies and practices of third parties.

L. Information update

Please let us know if you need to correct or update any personal data we hold.

M. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identification data is sent back to the server each time the browser sends a request to open a page located on the server. Cookies can be 'persistent' or 'session' cookies: persistent cookies will be stored by the web browser and will remain valid until a set expiry date, unless the user deletes them before the expiry date; a session cookie expires at the end of the user's session when the web browser is closed. Cookies do not normally contain any information that identifies you, but the personal information we hold about you may be linked to information stored in and derived from cookies. {Select the correct phrase We use only session cookies / only persistent cookies / both session and persistent cookies on our site}.

  1. The names of the cookies we use on our website and the purposes for which they are used are set out below:
    1. we use Google Analytics and Adwords on our website to recognise a computer when a user {OBEY ALL USES FOR WHICH COOKIES ARE USED ON YOUR WEBSITE, visit the website / track users as they browse the website / enable the use of the shopping cart on the website / improve the usability of the website / analyse the use of the website / administer the website / manage the website / prevent fraud and improve the security of the website / personalise the website for each user / target advertising that may be of particular interest to certain users / describe the purposes};
  2. Most browsers allow you to refuse cookies - for example:
    1. In Internet Explorer (version 10), you can block cookies using the available cookie override settings by clicking on "Tools", "Internet Options", "Privacy" and then "Advanced";
    2. in Firefox (version 24), you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu and unchecking "Accept cookies from sites"; and
    3. In Chrome (version 29), you can block all cookies by opening the "Customise and control" menu, clicking "Settings", "Show advanced settings" and "Content settings" and then selecting "Block sites from setting any data" under the "Cookies" heading.

Blocking all cookies will have a negative impact on your ability to use many websites. If you block cookies, you will not be able to use all the features of our website.

  1. You can delete cookies already stored on your computer - for example:
    1. in Internet Explorer (version 10), cookies must be deleted manually (instructions can be found at http://support.microsoft.com/kb/278835 );
    2. in Firefox (version 24) you can delete cookies by clicking on "Tools", "Options" and "Privacy" and then selecting "Use custom settings for history", clicking "Show cookies" and then clicking "Delete all cookies"; and
    3. in the Chrome browser (version 29), you can delete all cookies by opening the "Customise and control" menu, clicking "Settings", "Show advanced settings" and "Clear browser data", then selecting "Delete cookies and data of other sites and plug-ins" before clicking "Clear data
      browsing".
  2. Deleting cookies will have a negative impact on the usability of many websites.
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